Warranty
What are the terms of the warranty?
The product warranty is 2 years as of the product invoicing date.
What defects are covered by warranty?
The warranty covers products’ compliance defects, that is, all the original defects occurring in the course of 24 months, excluding defects that come out, for instance, as a consequence of non-compliance with the care instructions provided or due to accidental hits, stains, bad maintenance, etc. The legal warranty is invalid if the end users have caused the damage after the delivery.
What happens if the warranty expires?
If the warranty expires, from a legal point of view, we, as the Manufacturer, are no longer obliged to proceed with free-of-charge product reparation or replacement.
Who shall provide the warranty for the products I purchased?
Fairmont Reed shall provide the legal warranty.